Spectrum said:
If I was a betting man, I'd say there's not a Snr NCO in my immediate chain of command that would actually be able to find the correct reference on footwear and provide it to a junior member. Not on their own at least.
I have less than a decade of service, and yet the absolute lack of institutional knowledge I've seen displayed by those with double my TI is amazing. Even when you shove the reference in their face, they don't believe it or interpret it wrong, have to ask the WO/MWO/CWO for guidance.
The SAM is a large manual. The link to it is on the DWAN homepage. A search of DND for "Supply Manual" will also bring it up.
I bet you there isn't a supply tech in NATO who could give you the proper reference for footwear either. The Supply Trade has way too many specialized areas (procurement, disposal, clothing, weapons etc etc). Sup techs working in "Section X" would only be able to give you the refs for "Section X" and would have invalid insight into areas of other Sections' operations. The rules just change too often.
BUT, the PDF file is also able to be searched quite easily - to find the now-valid boot ref I simply went "Cntrl + F", and typed in "Footwear" into the search bar, then clicked "next" until it brought me to the applicable topic.
In my ref in this thread (I found it by doing the above), I even gave the Section and beginning para. If I want to know about LPO procedures, I go talk to the Cpl who currently works LPO as they are the SMEs and know their refs.
I'd argue that any soldier should know where to look for the refs to clothing --- as their kit is signed for by them and is theirs. They
should care, but apparently they do not until there is a problem. Call it a tick in the box under: Problem Solving, Resource management, Initiative, Working with Others, Administration, Professional Development etc etc etc.
You can be sure that when I have an issue with claims, I am looking up the applicable regulations even though I am not a Clerk ... and I'm sure many of those who can't seem to find the SAM have also done so without hesitation.