On checking the open UCRs to DSSPM, I found only 2 on the Tac Vest (though I did not go through every one of the thirty-one UCRs without any subject and it is possible there may be one or two more). On looking through some of the no-subject UCRs, I found that they all typically lacked NSN, official name & any common name for the item being reported. How do the individuals submitting the UCR expect Ottawa to know what to fix if the originator cannot even manage to identify the problem kit (or identify themselves so that the LCMM can ask questions).
It seems to me that, in addition to emphasising the need to do UCRs, there must also be an emphasis on including enough information for someone to understand and resolve the problems. Consider the following no-subject UCRs actually submitted with only the following information:
ROPE TOO STIFF KNOTS BECOME UNTIED
Which rope?
SNAPLINK FAILURE ON FIRST DAY USAGE
Which snaplink & how did it fail?
SUNGLASSES ARE UNSUITABLE FOR DESERT CONDITIONS
Why are they unsuitable?
IMPROPER MATERIAL OF LENSE FITTED INTO SAFETY GLASSES
What is the deficiency in the material (scratch resistance, ballistic protection, colour, other)?
DIFFICULTY IN REMOVING EMPTY MISSILE TUBES FROM LAUNCHERS
What is the difficulty & which missile system?
INABILITY OF EQUIPMENT TO MEET SPECIALIZED OPERATIONAL REQUIREMENTS
Which equipment, what specialized operational requirements, and how does the unnamed equipment fail to meet the undefined requirements?
Without hunting down any formal UCR guide, I would recommend (based on the information requirements that I would have) the following information be included as a minimum:
What is the equipment (I wouldn’t care if you can’t find NSN or formal name, just give me something to identify the item)?
What was the deficiency/problem?
How, when & where was the deficiency/problem noted?
What is the operational impact of the deficiency/problem?
How can the deficiency/problem be rectified (if known)?
.. most importantly, GIVE THE UCR A SUBJECT THAT IDETIFIES THE KIT OF CONCERN!!! This subject is what will be seen by anyone done a casual scan of UCRs & if you don’t identify the kit in the subject then the kit will not stand out as needing attention.
Finally, when you submit a UCR, an email is generated to inform the tech authority in Ottawa. Add your immediate supervisor to be CC’ed. Your supervisor should then add substantiating comments to the UCR and CC his/her supervisor on the email generated from that.
RHFC_piper said:
FILL OUT THIS PAPERWORK AND SUBMIT IT HERE!! (add link and address).
From DWAN: http://dgmssc.ottawa-hull.mil.ca/ucrs/frameset.asp