Okay, deep breath. This is why I said to PM me, as this will be longwinded.
My own personal situation is unfortunately not unique, especially since it sounds a lot like upandatom's. Keep in mind, I am in a command position, so this is not just about my experience. I have 30+ subordinates and I am dealing with these issues on their behalf all the time and its the same thing over and over again.
I had a knee injury that had almost locked my leg straight. I am directed to a WO Med tech, a Physicians Assistant (civie side I'd have seen a doctor, full stop). The WO can't find the problem, so instead of doing even an X-Ray (we have our own machine so no one can claim "costs" as the problem), he sends me to physio. Physio finds that I fail the Lachman's test, suspect a torn ACL, and send me back to get an MRI. The WO still can't find the problem, gets another physio to look at it, he looks at it and says "yup, failing the Lachman's test." The WO decides "well an MRI is expensive, I don't want to send you for an MRI unless we're sure that physio can't fix it. Do physio for 6 weeks and then if its not better we'll send you for an MRI." I specifically ask him to do an X-Ray because some of the pain is in the bump on my knee (from osgood-schlatters when I was younger) and something might show up, he says "no, I'm pretty sure its a soft-tissue injury so it won't show up on an X-Ray." This guy hasn't even found a problem with my knee yet after having two physio's tell him where the problem is, and yet he's "pretty sure?"
Keep in mind, this back and forth process meant months to actually get into physio and start a program. Then I am treated for a torn ACL in physio because there was no proper diagnosis made and the physio's are going off of their best indication.
Finally, I do 6 weeks of physio, still not better. The physiotherapist is mildly surprised that I have not responded to the treatment but says "there is obviously something else going on by the way you are describing the pain to me." She told me herself she was genuinely frustrated when I was not sent for an MRI originally. I have to make another appointment and wait a month and a half or so to see someone, finally I get an MRI. After another two months or so I get to Halifax to get it and my physio calls me to tell me about the results and says "you need to go to the MIR and get these 'officially' so you can see a specialist'". I have a torn patellar tendon with bone isosceles (fragments) and this is causing a inner patellar bursitas as well. Then when I go to the MIR to get the results "officially," I am told I have to wait 2 months to see someone, just so he can refer me to someone else, as he will not see me during sick parade despite the fact that there are two people in the waiting area.
The whole process took me over a year to actually see an MD, even longer to see the specialist, and they were treating the wrong injury the whole time. And a big part of recovering from a torn patellar tendon is that you start treating it quickly. Finally I get to see a specialist, who recommends a certain non-invasive treatment instead of doing a major surgery (cutting my tendon, removing the bone fragments, and sewing it back together), and the CF won't pay for the $350 non-invasive treatment that could save me from major surgery.
PPCLI Guy said:
I have. On civie street, I would be seen by a doctor. Not a med tech, not a physio, not a nurse, not a physician's assistant. That WO was right the f**k out of 'er the entire time and the way he handled it was detrimental to a full recovery of the injury. I have spoken to a family member who is a Physician on civie side and was told that it was crazy that I failed a Lachman's test and didn't get scheduled for an MRI, and that yes, an X-Ray would have shown right away there were more problems than just a torn ACL.
Every time I hear a military healthcare professional talk about our healthcare system, they brag about how fast they can get an MRI because they pay a private clinic, whereas civilians need to wait a year or more due to the waiting lists. This is great, except they go through all hell and back to avoid sending you for MRI so you end up waiting a year or two anyway. It was actually passed down in our O-Groups that 42 Health Svcs is being directed by Ottawa to use all other means possible including physio to treat an injury before sending someone for an MRI to be properly diagnosed. Treat the injury and then diagnose it? This is ***-backwards.
I have a young, fit soldier, who was told he "might" have compartment syndrome but between having med tech's and nurses send him to physio, cancelling his appointments, and taking months to schedule an ultrasound, he is over 8 months now without an actual diagnoses or treatment plan. Meanwhile he is on TCAT the entire time and couldn't deploy for Ex Maple Resolve. His chit won't let him do anything but he is also not being treated. The Adj contacted an MO over there and was given some reasons, some good, some bad, but was told "if this continues to be a problem, the members are always accepted at sick parade." Sorry, this may be the "policy," but I have personally been turned away at sick parade by an MO and told I need an appointment (and the next closest appointment is in 2 months).
I have an outstanding young SNCO who is going places, who almost lost vision in one eye permanently because he was directed to a Physician's Assistant who said he had a sty in his eye and gave him some drops and sent him home. He came back the next day cause it was worse and had to go to the civie hospital where an actual MD saw him (imagine that) and said he was misdiagnosed and actually had uveitis that was brought on by his rheumatoid arthritis and it needed to be treated immediately.
When you have med tech's and nurses dealing with torn patellar tendons / ACLs / MCLs / any serious knee injury, compartment syndrome, and rhematoid arthritis, or you have physios trying to diagnose these problems without modern day technology (X-rays and MRIs) and the solution to everything is to send you to physio because an MRI is too expensive, then clearly our healthcare system is under-resourced, overwhelmed, and the personnel are taking on things that on the civie side of the house a doctor would be handling. That means our healthcare is sub-par, if "par" is the civilian side.
So please, be offended all you want, the healthcare I am receiving and the healthcare my subordinates are receiving is sub-par, full stop.