Do you know what's REALLY unfortunate? You're total lack of gratitude. VIA, without pressure, and without anyone asking, offer free comfort class rides, unlimited, I might add, and then people come forward and complain that it's not enough.
If I were head of VIA, I would apologise, and agree that the offer wasn't enough. Then I would state that since I cannot go bankrupt over this, the offer is rescinded.
I looked at a long ride, realised that it wasn't for me, and decided that a small ride from Moncton to Halifax was in order. I would be grateful if VIA just gave us one day in which to take part in this offer, but they offer AN ENTIRE MONTH! UNLIMITED!
My personal opinion is to say "for shame" to all those out there saying that this doens't go far enough. I simply bow my head and say "thank you" to VIA.
EDIT: As I recall, you have yet to have the privilege and honour to serve our nation beyond its shores. I have. So have many others. It is for this reason and the current war that they, out of the goodness of their hearts, they offer this. But it is extended to those who have yet to serve. Were I you, I would simply say "thank you" and carry on. Heck, take a small ride. If your kids are like mine, they would LOVE to go on even a small ride, for an hour or so.