Didn't sound like he was accusing any particular company of under-investment...Which company are you accusing of under-investment?
And as for investment only occurring after a massive failure of some kind...it wasn't that long ago that this very thing happened - and with Roger's ironically enough.
Not withstanding the whole thing happened as a result of 'bad code in an update', the fact that they didn't have a backup network they could use in an emergency was mind-blowing...
I had assumed (wrongfully so) that a telecommunications provider would be obligated to have backup infrastructure in place in order to operate.
If a network goes down, people need to be able to call 911, emergency services have to be able to communicate, and people's bank accounts can't be 'off until further notice'...
But nope. We have time to force law abiding citizens to give up their firearms, but don't have time to make sure people can contact 911 or access their own money if a telecommunications company screws up.
(The money Roger's announced to be invested in network upgrades & infrastructure wouldn't have been spent/announced had the massive outage not happened...)