ObedientiaZelum said:
I looked and I registered back in January however I'm also an NCO so I'll just wait and see what happens. Got any dirt on your supervisor I could use? Just kidding....(not really)
You seem to take your job very seriously and put a lot of work and effort into it, thanks for all your hard work. I'm sure your job can be pretty thankless at times.
Thanks for your candor too.
Thanks, but I don't entirely deserve that. A good part of this is bureaucratic laziness on my part. ;D Most of my interaction with the members happens 1-on-1. I answer the same questions, the same way, thousands of times in any given registration cycle. The problem is, I'm not reaching a wide audience. People knowing what to expect cuts down on the number of questions I have to answer during a registration cycle. Plus, on my own time, I can give additional details which provide some insight into how the sausage machine works that I just don't have time to explain ~50-60 times per day during the week. I'd honestly love to travel to each base, and give an OPME briefing, but of course, that would be crazy expensive, so forget that. The money is better spent on courses.
Anyway. Please excuse me if I'm a little curt. Close of registration always gets on my nerves a little because I have to deal with so much of the same-o, same-o.
Worse, there are a lot of bureaucratic problems that I can't do anything about.
For example. Because of accessibility compliance issues, all of my paper registration forms that you used to be able to obtain on the OPME website, www.opme.forces.gc.ca/, have been moved to DNDLearn. The forms were not compliant, so RMC decided to hide them all. That means that for every withdrawal request, I have to manually send out a form. Nothing I can do, it just shovels more work onto my plate.
Worse. DNDLearn has a limited number of licenses for users, so CDA has to routinely deactivate users, sometimes after as little as a few weeks of inactivity. It'd be nice if they could just buy more licenses, but no, they have to build a brand-new delivery system instead. In the meantime, I have to reactivate and resend passwords for my OPME students because apparently CDA isn't going to adopt the solution I proposed make sure that approved registrations would automatically have their accounts turned back on when they get course loaded in DNDLearn. More work for me!
The OPME portal, an overly-simplistic problematic database, but good enough to get the job done. Has to be DWAN only, becaues of security issues, nothing I can do. Everybody who's OUTCAN, or doesn't have DWAN access, such as CIC, now COATS or something, needs to be manually sent a registration form. More work for me.
JAVA issues, a perenial problem with an easy fix (for a change...) but most people don't know about it. Some are just too lazy to try it - they they demand a registration form, apparently thinking that a form is just as good (it isn't!!). We also had an issue this semester when the fix I was sending to people stopped working abruptly because of Windows registry issues on the DWAN that I only found out about ~1.5 weeks ago, forcing us to go back to the old, slightly more difficult fix. More work for me. Thankfully, I caught this one about a month ago, and was able to adapt BEFORE I got the official word which saved some hassel.
A lot of these problems go away, or are reduced when I can reach a wider audience, rather than doing every single thing one-on-one. When you understand how the sausage machine works, I get less phone calls, which translates into a more efficient system for you, and a better product over all. Especially when I'm doing all the work that used to be done by four people...
So you can call me lazy if you like, I'll call myself lazy if you don't. ;D But on the other hand to be fair to myself, I really do care about the people I'm tasked with serving. I see some value in the job I do, so, yes, I do take it seriously, and I've been known to bend a rule or two when I know that I can get away with it.
Sadly, that just doesn't happen very often anymore.