- Reaction score
- 0
- Points
- 410
Snafu-Bar said:The employee's are probably showing the same reflected attitudes that some ignorant customers have shown to them once or twice... It's a catch 22.
You get new employees who show good manners and happytudes and then throw them a few "unhappy customers" who **** up and down all over these people like it was thier direct and personal fault that this customer is now unhappy and voila, two way street of bad moods.
Don't even factor in the handmedown crap that the front office unloads on staff these days.
Cheers.
What a bunch of useless nonsense. Regardless of the customers' behaviour it is the employees' job to provide the best possible customer service and if they can't handle an unruly customer or some asinine order from head office then they should find a job at a lighthouse. What a freaking cop out. Poor babies.