Very Good article. Being a Sup Tech I particularly found the SAP bit(s) interesting and I think I can see some similar issues we had upon roll out.
But and it must be noted that the SAP/DRMIS roll out; and road too said roll out, was much better planned and organized than the MIMS version in 2001, when we just turned TNR off and MIMS on and hoped for the best, which consequently did not happen.
While SAP is a great program my only problem with it is it is way to complected for something that should be a simple job, military supply chain operation. In 2016 I should need to go through various SAP screens and then CGCS to do simple things like receipts and issues.
I have noticed the rise of Stat-whores in my trade now. It kind of reminds me of the TNR days when rejects were a big deal, well now people seem more concerned with how their stats look than the accuracy of what is on their shelves.