These postings are a mess, it seems no one knows how to administer them properly or how to inform the member of what to do in any given situation, and there are so many different situations that someone who already has a family gets put en route to finally becoming qualified and receiving their first actual posting.
I have two of my own shit stories of my own from that time period and I was single with no dependents, and then after being in Battalion for 2 years had another subbie join who was told he was getting no posting benefits even though he enrolled in Guelph and had never received a dime one way or another to be posted to Gagetown. Was able to help him and get him everything he was entitled to but it wasn't a fun process and in some ways was sheer dumb luck that he was entitled to anything - it certainly wasn't because what he was advised by various OR staff was accurate.
I do recall that you can only be moved from one location .. i.e. you can't have two different places that you live in and essentially get double the moving costs paid for. This was an issue since people were getting a prohibited posting to Gagetown after BMOQ for 2-3 years to finish training, and would get permission to "move out of shacks and live on the economy" without getting a cost-move authorized and would end up acquiring a bunch of stuff, but their F&E location was technically somewhere else.
Notably, this appears to have been amended recently, so someone has authority to approve benefits that are not necessarily specifically allowed for as long as they make sense / are equitable / consistent with the purpose of the relocation expenses:
I believe the member is technically required to have received a posting message that authorized the movement of F&E before he could sell his house and be reimbursed under CBI 208.96. If he sold the house before that posting message was received he might be out of luck.
He enrolled in another province and the apartment he lived in was stored in that province. But he has a house with dependents living in another province.
Not sure what the circumstances were there (and that will be important...), but upon enrolment (going from memory, things may have changed...) he would have received a posting message (prohibited..i.e. no move of F&E), which is what would have been the trigger to put his stuff in storage before shipping off to BMOQ. After BMOQ, another posting message to Esquimalt. You said it was (restricted) - so did it authorize a full-cost move or not? I remember those terms being thrown around loosely and I can't recall the various nuances but usually when people said (restricted) what they actually meant was (prohibited). See note 1 below.
Assuming he was authorized to move his F&E to Esquimalt, then he would have been entitled to the CBI benefits at that time, and had up to two years to claim them.
208.96 would authorize reimbursement of various selling fees if they sold their
principal residence... meaning:
"a dwelling in Canada, other than a summer cottage or other seasonal accommodation, together with that portion of land of one acre or less upon which the dwelling is situated, that
- is situated at the location to which the member's household goods and effects were last moved at public expense or is situated at a location from which the member is authorized to move household goods and effects where the member's household goods and effects have never been moved at public expense,
- is owned by the member or the member's dependants or jointly by the member and the member's dependants, and
- was occupied continuously by the member or their dependants for the minimum period established by the Chief of the Defence Staff."
If his house, spouse, dependents, were all located in City A, but the member enrolled in City B and indicated that their F&E was located at the apartment in City B, then there's a good chance the "location from which the member is authorized to move household goods and effects" is the apartment in City B and there's no entitlement to be reimbursed for selling fees of the house in City A.
Would likely have to make an argument that 208.01 should be applied.... I would need to see some Financial Delegation of Authorities to see who has been delegated the Minister's authority to make that decision - but my guess is it's the Base Commander at Esquimalt since everyone copies and pastes the DoAs. That would also entail having some finance and/or HRA staff who actually know these things which would be rare.
If you can pull up the the Base Comd's DOA in DRMIS and confirm they have the requisite authorities delegated to them and literally spell it out for them exactly who can authorize it and why they should, that the member submits the claim, has the denial communicated in writing, and then writes a grievance citing 208.01 and makes a case for why various things from City A should be moved at Crown expense, including:
Movement of dependents from City A to Esquimalt
Selling fees/expenses of the house in City A
(hopefully the CAF did not pay to break his lease at his apartment, as that would make it a more difficult argument)
Etc.
Note 1
It was the practice in the Infantry to post all BMOQ-qualified pers prohibited to Gagetown... and then when they got there, if it looked like they would be there for a long time just marking time, they could submit a request and get authorized to move F&E there.
However, in Logistics, after BMOQ they would authorize a cost move to people to various bases across the country where they would start working as untrained 2Lts in various units.
Different career managers/trades, different ways of doing things.