The CIS support is organized into three sections:
a.CIS Plans which provides Command and Control;
b.Area CIS Svc Ops which provides Area CIS Service Support; and
c.CIS Sp Dets Svc Ops which provide direct local CIS services such as Telephone Services ( includes voice mail, directory listings, circuit management, video conferencing, and mobile device support ), Communication Centre capabilities, Communication Systems technical services (non-tac radio) and infrastructure support (both line and telephone infrastructure). Currently there are four Sp Dets located in Moncton, Aldershot, Halifax and St. John’s which provide event management, access management, IT Ops Management, and Tech Mgt as required in their AORs.
The services that 3 ASG Sig Sqn provides WRT Area CIS include:
a.LFAA Army Centralized Service Desk (ACSD) - The Help Desk provides a single point of contact and a first and second level support for all LFAA and lodger units in New Brunswick, Nova Scotia, Newfoundland and Prince Edward Island;
b.Network Management Services - Network Services is responsible for the management of the CFB Gagetown network infrastructure, which includes providing IP addressing, and switches to allow network communications and security. Network Services also provides network administration and support services for clients at CFB Gagetown;
c.PC Services - Provides login, file and print services, server backup and data recovery, baseline application management, and national application hosting;
d.Area IT Procurement – Provides procurement of IT equipment IAW DND guidelines; and
e.Land Force Cryptographic Distribution Authority (LFCDA) - Provides military messaging services and classified services; and
f.CSNI